Privacy Policy

Specialty Yacht Sales Ltd. (“Specialty Yachts” and the words “we” or “us” when used in this Privacy Policy refer to Specialty Yacht Sales Ltd. and, where applicable, any service providers collecting, using or disclosing personal information on behalf of Specialty Yacht Sales Ltd.) operates the http://www.specialtyyachts.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Specialty Yachts has developed this Privacy Policy in compliance with British Columbia’s Personal Information Protection Act, S.B.C. 2003, c. 63 (“PIPA”) and the federal statute, the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5 (“PIPEDA”). We will inform our clients of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.

CONSENT

We may collect personal information directly from you in writing or by phone, fax, e-mail or other methods. When you provide us with your personal information, you consent and agree to our use and disclosure of your personal information in accordance with this Privacy Policy. The personal information that we collect about you will be with your consent, by your use of any website or services of Specialty Yachts. To the extent permitted by law, your consent may be implied or express. Consent may be implied where you are given notice, and a reasonable opportunity to opt out of your personal information being used for the marketing of new services or products, and you do not opt out.

When you request services from us, we ask that you provide information that enables us to respond to your request. In doing so, you consent to our collection, use and disclosure to appropriate third parties of such personal information for the purposes set out above. You also authorize us to use and retain this personal information for as long as it may be required for these purposes. Your consent remains valid even after the termination of our relationship with you, unless you provide us with written notice that such consent is withdrawn. You may choose not to provide some or all of your personal information to us, but this may prevent us from providing our services to you or limit our ability to provide you with the level of service that you would otherwise expect from us as a client.

PERSONAL INFORMATION GENERALLY DEFINED

“Personal information” means any information pertaining to an identifiable individual. This may include an individual’s name in combination with the individual’s address, date of birth, e-mail address, gender, government issued identification number, account number, and credit card number. This may also include any information from which a person can be identified directly, or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural or social identity. To the extent permitted by law, personal information does not include (i) information pertaining to an organization as distinct from an individual person, (ii) the name, title, business address or office telephone number of an employee of an organization, or (iii) the name, address, telephone number or other information of a person that is publicly available (e.g. such as the information that is available in a public telephone directory).

USE OF PERSONAL INFORMATION

Collecting personal information about you is essential to our being able to provide the services that best meet the needs of you and our other clients. Specialty Yachts may collect personal information, as defined in this Privacy Policy, for the purposes of the provision of Specialty Yachts’ services and your use of same, the identification of client preferences, and maintenance of quality of service. Any information collected may also be stored, retained or used in other Specialty Yachts business processes including, but not limited to, client account-management and payment authorization. Any personal information collected but not stored or maintained in the regular course of business will be securely destroyed.

We will only use or disclose client personal information where necessary to fulfill the purposes identified at the time of collection, the purposes set out in this Privacy Policy, or for a purpose reasonably related to those purposes. Personal information may be used:

  • to determine eligibility for products and services;
  • to provide requested information, products or services;
  • to understand and assess clients’ ongoing needs and offer products and services to meet those needs;
  • for billing and accounting services relating to our products and services;
  • for client communication, service and administration;
  • for internal, external and regulatory audit purposes;
  • to comply with legal and regulatory requirements;
  • to share or exchange reports and information with credit reporting agencies, credit bureaus, and other persons, corporations, firms, and enterprises to verify the accuracy of personal information;
  • for other purposes, subject to obtaining clients’ prior consent for such use.
COLLECTION OF PERSONAL INFORMATION

When you request services from us, we ask that you provide information that enables us to respond to your request. In doing so, you consent to our collection, use and disclosure to appropriate third parties of such personal information for the purposes set out in this Privacy Policy. You also authorize us to use and retain this personal information for as long as it may be required for these purposes. Your consent remains valid even after the termination of our relationship with you, unless you provide us with written notice that such consent is withdrawn. Some information about you is automatically collected, including, but not limited to, your IP address (please see “USE OF WEBSITE AND TRACKING” below).

We may collect, use or disclose personal information without a client’s knowledge or consent in the following limited circumstances:

  • when the collection, use or disclosure of personal information is permitted or required by law;
  • in an emergency that threatens an individual’s life, health, or personal security;
  • when the personal information is available from a public source (e.g. a telephone directory);
  • when we require legal advice from a lawyer;
  • for the purposes of collecting a debt;
  • to protect ourselves from fraud; or
  • to investigate an anticipated breach of an agreement or a contravention of law.

While the personal information we collect may come directly from you, it may also be provided by third parties.

SHARING OF PERSONAL INFORMATION WITH AFFILIATES AND THIRD PARTIES

We may employ third party companies and individuals to facilitate our Service (“Service Providers“), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

By utilizing Specialty Yachts’ services, you agree that Specialty Yachts may share personal information with its Service Provides for purposes relating to Specialty Yachts’ operations, maintenance, administration, improvement and client oversight. Specialty Yachts does not disclose or sell your personal information to third parties for marketing purposes.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

SECURITY AND NOTICE OF BREACH

Specialty Yachts complies with industry standards to protect the personal information it maintains from misuse, loss, unauthorized access and modification or disclosure in violation of this Privacy Policy. Security measures have been integrated into our design, implementation and day-to-day operating practices as part of Specialty Yachts’ continuing commitment to the protection of personal information held by it. We employ physical, electronic and procedural safeguards to protect our systems and all personal information under our control against unauthorized access and use. All safety and security measures are appropriate to the sensitivity level of the information collected. This protection applies in relation to personal information stored in both electronic and hard copy form.

We use appropriate security measures when destroying a client’s personal information. We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.

Specialty Yachts will notify its clients as promptly as possible of any privacy breach after discovering or receiving notification of the breach if Specialty Yachts reasonably believes the information has been acquired by an unauthorized person or is subject to an unauthorized use.

ACCESS TO PERSONAL INFORMATION

Upon request, you may access certain personal information collected by Specialty Yachts that Specialty Yachts maintains at the time of your request. Specialty Yachts will provide reasonable and practical access to your personal information in accordance with any applicable laws. Details of how to contact us are set out below. There may be instances where Specialty Yachts cannot provide you access to your personal information, for certain reasons, including, but not limited to, it has been destroyed or deleted after expiry of applicable retention periods, it contains personal information of other persons, or it contains commercially sensitive or proprietary information owned by us. If we are unable to provide you access, we will explain why and document that for our records. A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform you of the cost and request further direction from you on whether or not we should proceed with the request.

ACCURACY / CORRECTION OF PERSONAL INFORMATION

We rely on you to keep us informed of any changes in your contact information or personal information, such as a change of address, telephone number, or any other circumstances. Please contact one of our customer service representatives or our Privacy Officer, to verify or amend the information we have about you. When reasonable and commercially practicable, Specialty Yachts, upon notice, will correct any inaccuracies in your personal information.

USE OF WEBSITE AND TRACKING

Use of Internet Protocol (IP) Addresses: An IP address is a unique number that is automatically assigned to your computer, smart-phone or other device whenever you are surfing the Internet so that your computer, smart-phone or device can be identified by the main computers, known as Web servers that serve webpages. This allows us to identify and gather general information about your use of Specialty Yachts’ products and services.

Some information about you is automatically collected when you use our websites including, but not limited to, your IP address, hosting server, browser, operating system, browser language, service provider, domain names, access times and referring website addresses.   This information may be used by Specialty Yachts for the operation of its website, to maintain quality of the website, and to provide general statistics regarding use. Specialty Yachts’ apps, if any, collect IP addresses for the purposes of helping us diagnose problems with our main computers and for system administration. We do not normally link IP addresses to anything personally identifiable, which means that a user’s session will be logged, but the user will remain anonymous to us. However, we can, and will, use IP addresses to identify you when we feel it is necessary to enforce compliance with our website terms of use or to protect our services, products, clients, users, or others.

Specialty Yachts’ website, products or services, may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by the webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. This simplifies the process of recording your personal information, such as contact information and so on. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Specialty Yachts’ website, products or services.

CHANGES TO PRIVACY POLICY

Specialty Yachts reserves the right to change this Privacy Policy from time to time. We encourage you to periodically review this Privacy Policy to be informed of how Specialty Yachts is protecting your information. Regardless of any changes we make to our Privacy Policy, we will only use your personal information in accordance with the version of the Privacy Policy in place at the time you provided your information, unless you later give your express consent for us to do otherwise.

QUESTIONS/COMPLAINTS

Specialty Yachts has designated individuals to act as Privacy Officers, responsible for ensuring compliance with this Policy, the PIPA and the PIPEDA. Questions and complaints regarding Specialty Yachts’ handling of personal information should be directed info@specialtyyachts.com or to Specialty Yacht Sales Ltd. at #102 – 1676 Duranleau Street, Granville Island, Vancouver, BC V5H 4K7, Canada – Attention Privacy Officer.

This Privacy Policy is effective August 20, 2018.